Terms & Conditions

These Terms and Conditions (hereinafter "Terms") apply to all purchases made by a user / person (hereinafter the "CLIENT") on the website https: // tea-slim. com (hereinafter the "SITE") to Bslim Store, LTD registered in the commercial register and LONDON companies, headquartered in LONDON, UK Tel: 844 334 5717, Fax: 844 334 5717, email: contact @ tea-slim .com (hereinafter "SELLER").

IMPORTANT Any order placed on the SITE necessarily implies the unconditional acceptance of the CLIENT of these terms of sale.


The following terms are used in these Terms and Conditions, the following meanings: "CLIENT" means the contracting partner of the SELLER, which guarantees that the quality of consumer as defined by the law and the case law of your country of purchase. As such, it is expressly provided that the CLIENT is outside any regular or commercial activity. "DELIVERY" means the first presentation of PRODUCTS ordered by the Customer to the delivery address when ordering. "PRODUCTS" means all products available on the site. "TERRITORY" means your country of purchase.

Article 2.PURPOSE

These Terms and Conditions govern the sale by the SELLER its CLIENTS PRODUCTS. The CLIENT is clearly informed and acknowledges that the site is intended for consumers and professionals must contact the sales department of the SELLER to take advantage of different contractual conditions


The CLIENT agrees to read the Terms and Conditions and accept them before proceeding to the payment of PRODUCTS order placed on the SITE. These Conditions are referenced at the bottom of each page of the site via a link and should be consulted before ordering. The Customer is requested to read carefully, download, print the Terms and retain a copy. The SELLER advises the CLIENT to read the Terms and Conditions for each new order, the latest version of these Terms applicable to any new PRODUCT command. By clicking on the first button to place the order and then the second to confirm the said order, the Customer acknowledges having read, understood and accepted the Terms and Conditions without limitation or qualification.


To buy a PRODUCT, CUSTOMER must be at least 18 years old and have the legal capacity or, if a minor, to be able to justify the agreement of his legal representatives. The Customer will be required to provide information to identify it by filling out the form available on the site. The sign (*) indicates required fields that must be filled for the command of the CUSTOMER be processed by the SELLER. The Customer can check the status on the SITE of his order. Monitoring DELIVERIES may, where appropriate, be made using online tools to monitor certain carriers. The Customer may also contact the sales department of the SELLER at any time by e-mail at the address contact @ tea-slim com to obtain information on the status of his order. The information that the CLIENT provides the SELLER when ordering must be complete, accurate and current. The SELLER reserves the right to ask the CLIENT to confirm, by appropriate means, identity, eligibility and information provided.

Article 5. CONTROLS

Section 5.1

Product Feature The SELLER endeavors to present as clearly as possible the main characteristics of PRODUCTS (on fact sheets available on the site) and mandatory information the CUSTOMER shall receive under the applicable law (in these Terms and Conditions). The CLIENT agrees to read this information carefully before you place an order on the SITE. The SELLER reserves the right to modify the selection of Products available on the site, including the constraints related to its suppliers. Unless otherwise expressly on the SITE All Products sold by the SELLER are new and comply with European legislation and standards applicable to your country.

Article 5.2.Ordering process PRODUCTS

The controls are placed directly on the SITE. To place an order, the CLIENT must follow the steps below (please note, however, that depending on the CLIENT start page, the steps may vary slightly).

5.2.1.PRODUCTS selecting and purchasing options

The CLIENT must select (s) PRODUCT (s) of their choice by clicking the (s) PRODUCT (s) concerned (s) and choosing the characteristics and quantities desired. After selecting PRODUCT PRODUCT is placed in the basket of the CLIENT. The latter can then be added to the basket as much as he wants PRODUCTS.


After selecting PRODUCTS and placed in the basket, the CLIENT must click the basket and check that the content of the order is correct. If the Customer has not already done so, it will then be asked to identify themselves or to register. Once the Customer has validated the contents of the basket and it will be identified / registered, will appear to his attention an online form completed and automatically summarizing the price, applicable taxes and, where appropriate, the costs of shipping. The Customer is requested to check the contents of the order (including the amount, characteristics and references of PRODUCTS ordered, billing address, payment method and price) before validating its content. The Customer can then proceed to the payment of PRODUCTS by following the instructions on the site and provide all the information necessary for billing and DELIVERY PRODUCTS. Regarding PRODUCTS for which options are available, these specific references appear when the right options have been selected. Orders must include all necessary information to process the order. The Customer must also indicate the delivery method chosen.


Once all the steps above are completed, a page will appear on the SITE to acknowledge receipt of the order of the CLIENT. A copy of the acknowledgment of the order is automatically sent to the CLIENT by e-mail, provided that the email address provided through the registration form is correct. The SELLER will not send order confirmation by post or fax.


Billing During the ordering process, the Customer shall enter information necessary for billing (the sign (*) indicates required fields must be filled for the CLIENT's order is processed by the SELLER). The CUSTOMER must indicate clearly all information relating to ships, especially the exact address of Shipping, as well as any access code to the DELIVERY address. The Customer must then specify the chosen payment method. Neither the order that the CUSTOMER sets online or acknowledgment of the order that the SELLER sends the CLIENT by e-mail does not constitute an invoice. Whatever the mode control or payment used, the CLIENT will receive the original invoice to the DELIVERY PRODUCTS, inside the package.

5.3. Date of order

The order date is the date on which the SELLER acknowledges online ordering. The times indicated on the SITE begin to run from that date.

5.4. Price

For all PRODUCTS CUSTOMER find on the SITE prices in Euros including all taxes and applicable shipping costs (depending on package weight including packaging and gifts, DELIVERY and address of the carrier or transportation mode selected). Especially Prices include tax (VAT) at the rate in effect on the date of order. Any change in the applicable rate may impact the price of the Products after the effective date of the new rates. The VAT rate is expressed as a percentage of the value of the PRODUCT sold. SELLER suppliers prices are subject to change. Consequently, the prices listed on the SITE may change. They can also be modified in case of special offers or sales. Prices are valid, except big mistake. The applicable price is that indicated on the site at the date the order is placed by the CUSTOMER.

5.5. Availability of Products

Depending on the PRODUCT concerned, the SELLER apply an inventory management "to lean". Therefore, as applicable, the availability of stocks depends PRODUCTS SELLER. The SELLER agrees to fulfill orders received provided the PRODUCTS are available. The unavailability of a PRODUCT is normally indicated on page PRODUCT concerned. CUSTOMERS may also be informed of the replenishment of the SELLER PRODUCT. In any event, if the non-availability was not provided at the time of the order, the SELLER shall promptly inform the CLIENT if the PRODUCT is unavailable. The SELLER may, at the request of the CLIENT: Either offer to ship all PRODUCTS simultaneously when the PRODUCTS out of stock will be available again, Either make a partial shipment PRODUCTS available at first and then shipping the rest of the order when others PRODUCTS will be available, subject to clear information about additional shipping charges that may be incurred, Or propose an alternative PRODUCT equivalent quality and price accepted by the CLIENT. If the Customer decides to cancel his order PRODUCTS unavailable, it will get a refund of all monies paid for the unavailable PRODUCTS without delay and no later than thirty (30) days of payment.

Article 6. Right of withdrawal

The terms of the right of withdrawal are provided in the "Cancellation policy" policy available in Annex 1 of these and accessible at the bottom of each page of the site via a hyperlink.

Article 7. PAYMENT

7.1. Methods of payment

The Customer may pay PRODUCTS Online on the SITE following the methods proposed by the SELLER. The Customer warrants to SELLER it holds all the authorizations required to use the chosen method of payment. The SELLER shall take all necessary measures to ensure the security and confidentiality of the data transmitted online through the online payment on the SITE. It is for this reason clarified that all payment information provided on the site is transferred to the bank of the SITE and not treated on the SITE.

7.2. Date of payment

If single payment by credit card, the account will be debited from the CUSTOMER PRODUCTS order placed on the SITE. In case of partial DELIVERY, the total amount will be debited from the account of the CLIENT at the earliest when the first package will be shipped. If the Customer decides to cancel its order for PRODUCTS unavailable, the refund will be in the last paragraph of Article 5.5 of these Terms and Conditions.


If the bank refuses to debit card or other payment method, the Customer should contact the Customer Service SELLER to pay the order by any other valid means of payment. In the event that for any reason whatsoever, opposition, rejection or other transmission flow of money owed by the Customer is not feasible, the order will be canceled and the sale automatically terminated.

Article 8. Evidence and Archiving

Any contract with the CUSTOMER corresponding to an order of a higher amount to 120 euros TTC will be archived by the SELLER for a period of ten (10) years in accordance with Article L. 134-2 of the Consumer Code. The SELLER agrees to archive this information to monitor transactions and to produce a copy of the contract at the request of the CLIENT. In case of dispute, the SELLER will have the opportunity to prove that his electronic tracking system is reliable and that guarantees the integrity of the transaction.

Article 9. Transfer of ownership

The SELLER remains the owner of the PRODUCT delivered until full payment by the CUSTOMER. The above provisions shall not prevent the transfer to the CLIENT at the time of receipt by him or a third party designated by him other than the carrier, the risk of loss or damage to the Products subject to the reserve property, and the risks of damage they can cause.

Article 10. Delivery

PRODUCT DELIVERY of terms are provided in the "politics of delivery 'given in Annex 2 of these and accessible at the bottom of each page of the site via a hyperlink. Article 11. Packaging The Products will be packaged in accordance with current transport standards, to ensure maximum protection for during PRODUCTS DELIVERY. CUSTOMERS undertake to meet the same standards when returning PRODUCTS under the conditions set out in Appendix 1 - withdrawal Policy.

Article 12. Guarantees

12.1. Guarantee of conformity

The SELLER must deliver a consistent PRODUCT that is to say, specific to the expected use of a similar asset and corresponding to the description given on the SITE. This compliance is also assumed that the PRODUCT present the qualities that a buyer can reasonably expect given the public statements made by the SELLER, including in advertisements and on the labels In this context, the SELLER is likely to meet compliance defects existing at the time of issue and the lack of conformity resulting from the packaging, instructions for assembly or installation when it was put to him or was carried out under its responsibility. The action resulting from lack of conformity lapses two (2) years from the SUPPLY PRODUCT. In case of non-compliance, the CUSTOMER may request the replacement or repair of the PRODUCT, at its option. However, if the cost of choosing the CUSTOMER is manifestly disproportionate to the other viable option, given the value of the PRODUCT or the importance of the defect, the SELLER may process a refund without following the chosen option by the CUSTOMER. In the event that a replacement or repair is impossible, the SELLER shall refund the price of the PRODUCT within 30 days of receipt of PRODUCT returned in exchange for returning the PRODUCT by the CLIENT.

12.2. Implied warranty

The SELLER shall guarantee against hidden defects PRODUCT sold which render it unfit for use for which it is intended, or that decrease this use that the CUSTOMER would not have purchased or would have paid a lower price if he had known. This guarantee allows the CUSTOMER can prove the existence of a latent defect to choose between reimbursement PRODUCT price if returned and refund of part of the price, if the PRODUCT is not returned. In the event that a replacement or repair is impossible, the SELLER shall refund the price of the PRODUCT within 30 days of receipt of PRODUCT returned in exchange for returning the PRODUCT by the CLIENT. The action resulting from latent defects must be brought by the Customer within two (2) years from the discovery of the defect.

Article 13. Responsibility

The responsibility of the SELLER shall in no event be liable for non-performance or improper performance of contractual obligations due to the CLIENT, especially when entering the order. The SELLER shall not be held liable or deemed to have breached these for any delay or failure, when the cause of the delay or failure was due to a force majeure as defined by case law courses and courts of your country of purchase. It is also clarified that the SELLER does not control the websites that are directly or indirectly related to the SITE. Consequently, it excludes all liability for information published there. Links to third party web sites are provided for information only and no warranty is given as to their content.

Article 14. Personal data

The SELLER collection on the SITE personal data about its customers, including through cookies. CUSTOMERS can disable cookies by following the instructions provided by their browser. The data collected by the SELLER are used to process orders on the SITE manage the account of the CLIENT, analyze orders and, if the CLIENT has chosen this option, send her sales prospecting letters, newsletters, offers promotional and / or information about special sales, unless the Customer does not wish to receive such communications from the SELLER. The data of the CLIENT are kept confidential by the SELLER in accordance with its declaration to the CNIL for the purposes of the contract, its execution and in compliance with the law. CUSTOMERS can unsubscribe at any time by accessing their account by clicking on the link provided for this purpose it down each offer received by email. The data may be disclosed, in whole or part, service providers SELLER involved in the ordering process. For commercial purposes, the SELLER may transfer its business partners the names and details of its CLIENTS, provided that they have given their prior consent during registration on the SITE. The SELLER will specifically instruct CLIENTS if they want their personal data being disclosed. CUSTOMERS may change your mind at any time on the site or by contacting the SELLER. The SELLER may also ask its CUSTOMERS whether to receive commercial solicitations of its partners. In accordance with Law No. 78-17 of 6 January 1978 relating to data files and freedoms, the CUSTOMER has a right to access, rectify, oppose (for legitimate reasons) and delete of personal data. He can exercise this right by sending an e-mail to: contact @ tea-slim .com. It is stated that the CUSTOMER must provide proof of identity, or by scanning an ID or by sending the SELLER a photocopy of his ID.

Article 15. Complaints

The SELLER shall provide the CUSTOMER a "Customer Phone Service" at the following number: 844 334 5717 (standard rate number). Any complaint written by the CLIENT shall be sent to the following address: contact @ tea-slim .com

Article 16. Intellectual property

All visual and sound elements of the SITE, including the underlying technology used, are protected by copyright, trademark rights and / or patents. These elements are the exclusive property of the SELLER. Anyone who publishes a website and want to create a hyperlink directly to the site must request permission from the SELLER in writing. This authorization of the SELLER shall in no case be granted for good. This link must be removed at the request of the SELLER. Hypertext links to the site who use techniques such as framing (framing) or by inserting hyperlinks (inline linking) is strictly prohibited.

Article 17. Validity of Terms

Any change in the law or applicable regulations or a decision of a competent court invalidating one or more provisions of these Terms shall not affect the validity of these Terms and Conditions. Such a change or decision does not in any way CUSTOMERS to ignore these Terms and Conditions. All conditions not specifically addressed herein shall be governed in accordance with the use of the trade sector individuals.

Article 18. Modification of Terms

These Terms and Conditions apply to all purchases made online on the site, as the site is online. The Terms are precisely dated and may be amended and updated by the SELLER at any time. The applicable Terms are those in effect at the time of the order. Changes to Terms and Conditions shall not apply to previously purchased PRODUCTS.

Article 19. Jurisdiction and applicable law

These General Terms and relations between the CLIENT and the SELLER shall be governed by the laws of your country of purchase. In case of dispute, the courts of your country of purchase will be competent. However, before any recourse to arbitration or state judge, will be favored trading in a spirit of loyalty and good faith to reach an amicable agreement upon the occurrence of any dispute relating to this contract, including on its validity. The party wishing to implement the negotiation process must inform the other party by registered letter with acknowledgment of receipt indicating the elements of the conflict. If at the end of a period of fifteen (15) days, the parties were unable to agree, the dispute shall be submitted to the competent court hereafter. Throughout the negotiation process until its completion, the parties undertake not to exercise any legal action against one another and for the purpose of conflict negotiation. As an exception, the parties are allowed to enter the jurisdiction of the Court or to seek the imposition of a restraining order. Possible action before the court hearing the application or implementation of a procedure query results to the parties any waiver of the amicable settlement clause, unless otherwise expressly desire.


Cancellation Principle The CLIENT has in principle the right to remove or return the PRODUCT to the SELLER or a person designated by the latter, without undue delay, and at the latest within thirty (30) days of the communication of its decision to withdraw, unless the SELLER has offered to collect himself PRODUCT. Withdrawal period The withdrawal period expires thirty (30) calendar days after the day the CUSTOMER or a third party other than the carrier and indicated by the CLIENT, physical possession of the PRODUCT. If the order of the CLIENT covers several PRODUCTS PRODUCTS and if these are delivered separately, the withdrawal period shall expire fourteen (14) days after the day the CUSTOMER or a third party other than the carrier and indicated by the CLIENT, physical possession Last PRODUCT. Notification of the right of withdrawal To exercise the right of withdrawal, the Customer must notify its decision to withdraw from this contract through an unequivocal statement to: contact @ tea-slim .com. It can also use the form below: In order for the withdrawal period is met, the CLIENT shall forward its Communication on the exercise of the right of withdrawal before the expiration of the withdrawal period. Effects of withdrawal In case of withdrawal from the CLIENT, the SELLER agrees to reimburse the full amount paid, including shipping charges without undue delay and in any event, no later than thirty (30) days the day the SELLER is notified of the will of the CLIENT to retract. The SELLER will refund using the same payment method as the CLIENT will used for the initial transaction, unless the Customer expressly agrees a different way, in any case, this reimbursement does not incur any fees for the customer. The SELLER may withhold the reimbursement until receipt of the goods or until the CUSTOMER has provided proof of the shipment, whichever is the earliest of these facts. Return Policy The Customer shall, without undue delay and in any event, no later than thirty (30) days after notification of its decision to withdraw from this contract, return the good, LONDON. This deadline is met if the CUSTOMER returns well before the end of the fourteen day period. Return costs The Customer will have to bear the direct cost of returning the goods. State of the returned property PRODUCT must be returned following the instructions of the SELLER and in particular include all supplied accessories. The responsibility of the CUSTOMER is engaged only in respect of the depreciation of property resulting from the handling other than those necessary to establish the nature, characteristics and the functioning of this PRODUCT. In other words, the CLIENT has the ability to test the PRODUCT but his could be held liable if he performs procedures other than those necessary. Packing The Products are packed in accordance with current transport standards, to ensure maximum protection for during PRODUCTS DELIVERY. CUSTOMERS must meet the same standards when returning PRODUCTS. As such the CLIENT is invited to return the PRODUCT does not suit him in its original packaging and in good condition, his own remarketing. Right of withdrawal exclusions The right of withdrawal is excluded in the following cases: Provision of goods or services whose price depends on fluctuations in the financial market Supply of goods made to specifications or clearly personalized CLIENT Provision of goods liable to deteriorate or expire rapidly Supply of audio or video recordings or sealed software which were unsealed after delivery Newspaper, periodical, magazine (except subscription contract) Provision of accommodation other than for residential purpose, transport of goods, car rental, catering or services related to leisure activities if the offer provides for a date or a specific execution period Supply of goods which by their nature are mixed inseparably with other articles Supplies sealed goods can not be returned for reasons of protection of health or hygiene that have been unsealed by the CLIENT after SHIPPING the supply of alcoholic beverages, the price was agreed at the time of conclusion of the sales contract, the delivery can not be made after 30 days and the actual value depends on fluctuations in the market beyond the control SELLER Provision of digital content not supplied dematerialized if the performance has begun with the express prior consent of the consumer, which also recognized will lose his right of withdrawal contracts concluded at a public auction


Delivery area The Products listed may not be delivered on the TERRITORY. It is impossible to place an order for any delivery address located outside this TERRITORY. The Products are shipped (to) address (s) of delivery that the Customer (s) indicated during the ordering process. Shipping time The deadlines to prepare an order and issue the invoice before shipping PRODUCTS in stock are listed on the site. These times do not include weekends or holidays. An email will be automatically sent to the CLIENT at the time of shipment of the PRODUCTS, provided that the email address in the registration form is correct. Time & Cost of delivery During the ordering process, tells the SELLER CUSTOMER possible and shipping options for purchased PRODUCTS. Shipping costs are calculated based on the method of delivery. The amount of these costs will be payable by the Customer in addition to the price of purchased PRODUCTS. Details of times and shipping costs are detailed on the SITE. Terms DELIVERY The package will be delivered to the CLIENT against signature and upon presentation of identification. In case of absence, a calling card will be left to the CLIENT, to allow him to get the parcel in the post office. Problems DELIVERY The Customer is informed of the delivery date when he chooses the carrier, at the end of the online order process, before confirming the order. It is stated that deliveries will be made within thirty (30) days. Otherwise, the CLIENT must give notice to the SELLER to deliver within a reasonable time and in case of non-delivery within that period, it may terminate the contract. The SELLER shall reimburse, without undue delay after receipt of the letter of termination, the CLIENT the total amount paid for the PRODUCTS, taxes and shipping included, using the same method of payment used by the CLIENT to buy the PRODUCTS. The SELLER is responsible to the delivery of the CLIENT PRODUCT. It is recalled that the CLIENT has a period of three (3) days to notify the carrier of the damage or partial loss recognized upon delivery.